Artificial intelligence is transforming the way work gets done, but technology alone will not determine which organisations succeed. As businesses navigate an increasingly AI-enabled environment, leaders must also rethink how roles are designed, develop new workforce capabilities, and build operating models that effectively combine automation with human judgment.
The Human Resource Educators’ Association of the Philippines (HREAP) is pleased to support the 29th Asian Shared Services & Outsourcing Week (SSOW) 2026, taking place on 20–23 October 2026 at One Farrer Hotel, Singapore.
Learn more about the 29th Asian Shared Services & Outsourcing Week 2026
Under this year’s theme, “Redefining the Future of GBS: From Operations to Enterprise Value,” the event will bring together senior leaders and transformation professionals from Human Resources, Global Business Services (GBS), Shared Services, Finance, and Digital Transformation.
The conference will explore how GBS organisations can move beyond traditional operational delivery and become strategic contributors to enterprise performance, innovation, workforce transformation, and business growth.
As organisations accelerate the adoption of AI and automation, the role of people remains central. The future of GBS will depend not only on implementing new technologies but also on developing the talent, leadership, organisational structures, and capabilities needed to maximise their value.
Participants will gain practical insights and strategies focused on the future of work, workforce transformation, and the evolving role of GBS, including:
- Strategies for building a future-ready, AI-enabled workforce
- Practical approaches to reskilling, talent mobility, and new career pathways
- Insights into balancing automation with employee experience and wellbeing
- Examples of AI-powered HR and Shared Services transformation
- New approaches to measuring and demonstrating the enterprise value created by GBS
These discussions will provide an opportunity for leaders to examine how organisations can prepare their people and operating models for a rapidly changing business environment.
The event will bring together 50+ senior speakers and transformation leaders from across Asia, with approximately 70% of attendees at Director level and above.
Attendees can expect a dynamic programme featuring:
- Executive keynotes
- Real-world business case studies
- Interactive discussions
- Transformation insights
- Peer-to-peer networking opportunities
The event provides a valuable platform for HR and business leaders to exchange experiences, learn from organisations undergoing transformation, and explore new approaches to creating sustainable enterprise value.
HREAP invites its members and community of HR professionals, educators, business leaders, and transformation practitioners to take part in this important regional gathering.
The 29th Asian Shared Services & Outsourcing Week 2026 offers an opportunity to discover how leading organisations are placing people, capability, technology, and AI at the heart of enterprise transformation.
For HREAP, supporting initiatives that connect HR professionals with global trends and emerging practices reinforces the importance of continuous learning, strategic workforce development, and preparing people for the future of work.
As part of the HREAP community, members are entitled to an exclusive 20% discount on delegate passes for the event.
Discount Code: HREAP20
Members are encouraged to take advantage of this exclusive offer and join industry leaders in Singapore from 20–23 October 2026 for four days of insights, discussions, networking, and learning focused on the future of Global Business Services.
Be part of the conversation. Discover new possibilities. Help shape the future of work and enterprise transformation.