The Shared Services and BPO Week Conference by the SSO Network, held at Crowne Plaza Hotel, Manila, concluded from August 11–14, 2026, with HREAP serving as a partner.
The event helped key leaders across industries align talent and technology for a competitive edge. Speakers, roundtable discussions, and case studies highlighted a framework-based approach as necessary guidance for matching actions with organizational missions and values. They also emphasized building a future-ready workforce skilled in data analytics and strategic thinking while using Artificial Intelligence (AI) and Generative AI to support employees.